Parts Consultant

Birchwood Automotive Group

Job Summary

Posted July 16, 2020

The Parts Consultant plays a key role in creating and maintaining a high level of customer satisfaction. This professional is responsible for accurately tracking, shipping and receiving, stocking, and monitoring parts inventory, as well as assisting the technician in locating the parts needed for service. The parts consultant will also resolve discrepancies between the computerized inventory and the physical inventory of parts, verify invoices, as well as work to meet customer's needs. This position is better suited for an individual with attention to detail, organizational, and interpersonal skills.

Essential Skills / Details

  • Relationship expert with a demonstrated commitment to customer satisfaction
  • CDK experience is preferred
  • Automotive parts knowledge considered an asset
  • High attention to detail with proven time management and organizational skills
  • Ability to thrive in a collaborative environment
  • Valid driver's license, clean drivers abstract and reliable transportation to work required

Over the last 50 years, Birchwood has grown to become Manitoba’s largest network of automotive retailers. With 22 franchised operations, each of our dealerships is structured to serve the automotive needs of our customers by operating sales, service and parts departments. In addition to these services, we operate two state-of-the-art collision repair centres and offer four locations where customers can take advantage of our Birchwood Credit Solutions. Each of our dealerships and over 1100 employees have consistently adhered to a number of unwritten, common-sense principles that have provided the framework for our organization. Terms such as honest, fair, loyal and progressive accurately describe our team members and our way of doing business. Collectively these principles have been our business compass.

Salary / Wage Range

To be discussed during the interview process.

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