Service Administrator

Job Summary

Posted January 25, 2021

The Service Administrator plays an integral role in supporting the daily Service operations of the dealership in an effort to improve customer satisfaction and department efficiency. The successful candidate will be responsible for answering customer inquiries, booking service appointments, cashing out customers, and will be trained on internal work orders. This position provides a fantastic training ground for candidates seeking to explore a Service Consultant position in the future.

Shift Details: Monday-Friday from 9:00AM-6:00 PM

Essential Skills / Details

• Relationship expert with a demonstrated commitment to customer satisfaction
• High attention to detail with proven time management and organizational skills
• Ability to thrive in a collaborative environment
• Comfortable utilizing computer software to perform everyday activities
• Dealership Parts and/or Service experience is an asset
• Transportation to and from work is required as the location is not on a bus route

Birchwood is Manitoba’s largest automotive retailer network. Our 23 franchises include two state-of-the-art collision repair centres and four Birchwood Credit Solutions locations, and offer sales, services, and parts to meet our customers’ automotive needs. We’re a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also our unparalleled commitment to team members, customers, partners, and neighbourhoods. At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement and generosity.

Salary / Wage Range

To be discussed during interview process.