Customer Service Representative

Birchwood Automotive Group

Job Summary

Posted February 2, 2021

This position requires a person with excellent communication, multitasking, and interpersonal skills. The main duty of the Customer Service Representative is to make outbound reminder maintenance calls to Birchwood's current client base.

Shift details: Monday - Friday 9:00am-5:30pm

Essential Skills / Details

  • Proven customer service and communication skills
  • Highly organized with the ability to prioritize and execute on urgent matters
  • Comfortable leveraging technology for most daily activities
  • Knowledge of the automotive industry is an asset
  • Previous call center experience preferred
  • Valid driver's license, clean driving record and own transportation to work are required as the location is not on a bus route

Birchwood is Manitoba’s largest automotive retailer network. Our 23 franchises include two state-of-the-art collision repair centres and four Birchwood Credit Solutions locations, and offer sales, services, and parts to meet our customers’ automotive needs. We’re a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also our unparalleled commitment to team members, customers, partners, and neighbourhoods. At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement and generosity.

Salary / Wage Range

To be discussed during interview process.

Interested in this position or have questions?

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