Technical Support (8-month term)

Birchwood Automotive Group

Job Summary

Posted May 13, 2022


The Technical Support position plays an integral role in the proper maintenance, deployment, and procurement of Birchwood Automotive Group hardware and related items. The successful candidate will be responsible for providing day to day hardware and software installation and support to Birchwood automotive facilities regarding PC’s, laptops, printers, and other technologies. The Technical Support will be responsible for investigating and addressing IT/System issues for all Birchwood Business Units in multiple locations. In addition, this role is also responsible for user management of various enterprise applications, such as Active Directory, Dealer Management Systems, and various other applications requiring authentication.

Essential Skills / Details

  • Completed Post-Secondary education in IT, or related field
  • Experience and understanding of Microsoft productivity tools/Operating System experience including Windows 7 and higher, Microsoft Office 2010 and higher.
  • Experience troubleshooting printing and networking issues including wireless technologies
  • Positive attitude with a demonstrated commitment to customer satisfaction
  • Understanding of Microsoft productivity tools, operating systems, and active directory
  • Excellent problem-solving abilities with a common sense approach
  • Exhibit an understanding of networking principles
  • Proven ability to manage workload under time-sensitive deadlines
  • Comfortable leveraging technology for most day to day functions
  • Valid driver's license, clear drivers abstract and own transportation to work are required

Birchwood is Manitoba’s largest automotive retailer network. Our 23 franchises include two state-of-the-art collision repair centers and four Birchwood Credit Solutions locations, and offer sales, services, and parts to meet our customers’ automotive needs. We’re a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also our unparalleled commitment to team members, customers, partners, and neighborhoods. At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement and generosity.

Birchwood is committed to creating a diverse workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Salary / Wage Range

To be discussed during interview process.

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